Understanding Your Product and Service Usage and Preferences

Which, if any, of the following types of products/services, have you used or plan to use? (Select all that apply.)
Never going to use Not going to use in foreseeable future Perhaps in future Perhaps in 7-12 months Perhaps in 4-6 months Perhaps in 1-3 months Perhaps in week or so Using at the moment Used in past but no longer using Aware of but not used Not aware
Product/Service A
Product/Service B
Product/Service C
Product/Service D
Product/Service E
Product/Service F
What type of [Products/Services] do you purchase often?
Never Purchased Purchase in the past but no longer purchasing Purchase in the past may purchase in future Purchasing currently Will purchase in future I don’t know
Product/Service A
Product/Service B
Product/Service C
Product/Service D
Product/Service E
Product/Service F
How likely are you to purchase [Products/Services] in the next few months?
Definitely will purchase Probably will purchase Might purchase or might not purchase Probably will not purchase Definitely will not purchase I don’t know
Product/Service A
Product/Service B
Product/Service C
Product/Service D
Product/Service E
Product/Service F
How long have you been purchasing this product/service?
I haven't made a purchase yet This is my first purchase 6 to less than 1 year 4 to 6 months 3 to 4 months 2 to 3 months 1 to 2 months Less than one month
Brand 1
Brand 2
Brand 3
Brand 4
Brand 5
Which of the following [Products/Services] have you purchased from us in the past year? Select all that apply.
Today Yesterday This week 7 days ago 15 days ago 30 days ago 90 days ago 180 days ago 365 days ago I don't remember Never
Brand 1
Brand 2
Brand 3
Brand 4
Brand 5
How often/frequently do you typically use each of the following products/services?
Weekly Every 2-3 weeks Monthly Every 2-3 months Every 4-6 months Yearly Randomly Never
Product1/Service1
Product2/Service2
Product3/Service3
Product4/Service4
Product5/Service5
If you are not likely to use our new treatment, why not?
Where did our product/service fall short?
What was your first impression of the salon?
On the whole, is [PRODUCT/SERVICE] meeting your organization's expectations?
Which of our other [Product/Service] are you aware of? (Select all that apply.)
Which one of the following are you using at the present?
Please purchase for complete survey   

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