Take the survey - Customer Buying Process Survey

What is your role regarding purchasing this [product/service]?

Are you the primary decision maker in your [Company/department] regarding purchasing this [product/service]?

Yes

No

Regarding purchasing this [product and service], do you typically make a decision about brands beforehand or at the time of purchase?

Beforehand

At the time of purchase

What trigger you to search for or changing the [product/service]?

What you did immediately? Then what next?

The total number of hours spent in research stores while making this decision was approximately

Which of these factors are important to you when you make the decision about which brands to purchase? (Please select all that apply.)

When you think about the [product/service], do you think of it as something you need or don’t need?

Which purchases method would you most prefer?

Calling and ordering by telephone

Ordering through the mail

Going to the company/place of business/office

Using the Internet

Using the mobile

Using the company website

Others (please specify:)

Customer Buying Process Survey

What is your role regarding purchasing this [product/service]?

Are you the primary decision maker in your [Company/department] regarding purchasing this [product/service]?

Regarding purchasing this [product and service], do you typically make a decision about brands beforehand or at the time of purchase?

When did you start the process of searching or changing the [product/service]?

What trigger you to search for or changing the [product/service]?

What you did immediately? Then what next?

Where did you do your research?
OR
How do you typically find out about brands in this product category? (Please select all that apply.)

Approximately how many other brands did you consider during your research phase?

The total number of hours spent in research stores while making this decision was approximately

Which of these factors are important to you when you make the decision about which brands to purchase? (Please select all that apply.)

When you think about the [product/service], do you think of it as something you need or don’t need?

How do you buy from us?

Which purchases method would you most prefer?

Which of the following MOST influence you when purchasing [Brand] products?
OR
What one factor most influenced your purchase [BRAND] [PRODUCT]?
OR
What was the primary reason for purchasing this particular model?
OR
You decided to buy this model because of

How often do you purchase this [product and service]?

Which of the following brand(s) do you typically buy? (Select all that apply.)

How often do you use this [product and service]?

0
1
2
3
4
5
More than 5 times
Others (please specify:)

Customer Buying Process Survey

What is your role regarding purchasing this [product/service]?

Are you the primary decision maker in your [Company/department] regarding purchasing this [product/service]?

Regarding purchasing this [product and service], do you typically make a decision about brands beforehand or at the time of purchase?

When did you start the process of searching or changing the [product/service]?

What trigger you to search for or changing the [product/service]?

What you did immediately? Then what next?

Where did you do your research? OR How do you typically find out about brands in this product category? (Please select all that apply.)

Approximately how many other brands did you consider during your research phase?

The total number of hours spent in research stores while making this decision was approximately

Which of these factors are important to you when you make the decision about which brands to purchase? (Please select all that apply.)

When you think about the [product/service], do you think of it as something you need or don’t need?

How do you buy from us?

Which purchases method would you most prefer?

Which of the following MOST influence you when purchasing [Brand] products?ORWhat one factor most influenced your purchase [BRAND] [PRODUCT]?OR What was the primary reason for purchasing this particular model?ORYou decided to buy this model because of

How often do you purchase this [product and service]?

Which of the following brand(s) do you typically buy? (Select all that apply.)

How often do you use this [product and service]?

Where did you do your research?
OR
How do you typically find out about brands in this product category? (Please select all that apply.)

Which of the following MOST influence you when purchasing [Brand] products?
OR
What one factor most influenced your purchase [BRAND] [PRODUCT]?
OR
What was the primary reason for purchasing this particular model?
OR
You decided to buy this model because of